In the past 3 years, the service has deteriorated and despite trying to be understanding and conciliatory, things got so bad that I decided to purchase a new car, not a Volvo, after buying 4 Volvo’s from DD and referring many potential buyers, from an entirely new dealership. The service was completely awful and was so over a long period of time. Volvo has lost me because of this. I lost complete confidence in Dick Dyer.
5 years ago
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