Anonymous
I wish I could give them 0 stars. Trying to file a POA so I can change my mother with Alzheimer's to direct deposit and an address change, 6-7 weeks, multiple phone calls, and still no action. Unfortunately, it's a pension and I can do nothing about it. Takes multiple minutes just to get through the phone prompt, to get to a human, who then transfers me to another human, who can't seem to help.
3 months ago
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BrightHouse has a 1.3 average rating from 99 reviews

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