I had an annuity account that matured and wanted closed. It took 3 phone calls, 2 packets of paperwork to send. The reps i spoke with Alexandria, Brian and Janet were especially unhelpful and obutse. I don't understand why I couldn't have an email to contact the company if there was an issue with my account closure, which there was and delayed the account being closed. Horrible customer " service " . Do not recommend.
9 months ago
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