i’d say you’re all doing the best anyone could, given the circumstances and the medium. i think the only times i get tired or irritated about brightside are when i’m quite tired of looking at my phone or computer. but the information in the lessons and how they’re written is quite helpful and even enjoyable. the psychologist i was matched with is wonderfully skilled and compassionate. i feel seen and heard. i think sometimes my needs my be greater than what a bunch of people on a computer might be able to help with. but you aren’t offering trauma therapy, you’re offering treatment for depression, and that’s exactly what i’m getting. so thank you.