“Finding the right psychiatrist has been challenging. I'd like to find a new one on brightside which will be my third one. I'm on my 2nd counselor whom I really am confident in. I feel like she listens she has empathetic energy and doesn't get swept away by my rambling. I really like her. She's helped me a lot. My psychiatrist has a difficult challenge as I do not like taking medication I do not always agree with them wanting to put me on multiple medications. I used my own judgment and dropped two of my medications which were I believe causing my blood pressure to dip rather low. It's extremely difficult for me to find a psychiatrist who doesn't want to just pill me up but as I mentioned It's not easy for them because I go back and forth a lot so I know I'm part of the issue with that as well. I'm working on it. I just wish I could find a psychiatrist who suits my needs and has patience. She didn't even show up the last appointment. Thankfully I am doing better after dropping the other two medications but it's uncertain how long I'll be "up" as I go up and down a lot with my issues. Overall I'm thankful for brightside and I really feel like its made a positive impact in my life. I was at my wits end when I reached out to yall. I do believe it prevented me from negative things that were at foot so thanks so much and I will continue to work with yall.”
“Sorry. I know you’re working diligently to resolve this issue, but I feel it’s taking too long. I’ve submitted all the requested information several times, had an email that said all was resolved and then I am Still Not able to schedule any sessions with both therapist and my medical provider. I feel my anxiety and depression are getting worse and am concerned about receiving care I truly love my sessions with my Brightside providers and fo not wish to change. Isn’t there a phone number that I could call and reach out to a representative who can assist me. Thank you for understanding
Terri Mitchell”
“The quality beats other services. High quality services. The charging, is ridiculous. I get charge for 4? Sessions with a therapist, I don’t actually know because it’s standard and not based on availability. I’ve considered going elsewhere, but have stayed based on quality, but why should I pay for 4 sessions a month if I can only get 1-2 a month? What I pay for varies month to month, seems like an unrealistic model.”
“My care team is amazing. They take their time to listen to my concerns, they provide thoughtful and professional insights and feedback. I’m so grateful”
“I have had a good experience with both of my doctors. They have been helpful and understanding. It’s nice that someone actually wants to help instead of medicate and send em on”
“Unbelievable, the difference I’ve had in dealing with anxiety since using the service. I still get anxiety and stress, but now have effective medication and tools to combat situations head-on. It’s literally changed my life for the better over the last 2 months. I can’t wait to see where the program goes next to try and totally eliminate my anxiety, stress, and sleep issues for good.
Brightside and Jade (my provider) have made a massive difference!”
