Brightside Health Reviews

4.4 Rating 3,737 Reviews
85 %
of reviewers recommend Brightside Health
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About Brightside Health:

Lasting, life-changing mental health care tailored to your needs

Brightside Health offers a more personal mental health care experience with therapy, medication, and 1:1 support at every step.

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Brightside Health 5 star review on 11th March 2024
Brandy S
Brightside Health 5 star review on 3rd January 2024
Michael R
Brightside Health 5 star review on 11th December 2023
Donald L
Brightside Health 5 star review on 17th August 2023
Alyssa M
Brightside Health 5 star review on 5th June 2022
Cheray B
Brightside Health 5 star review on 6th April 2022
Elizabeth C
Brightside Health 5 star review on 24th September 2021
Kasandra M
1
Anonymous
Anonymous  // 01/01/2019
My provider has been awesome. I feel like she listens to me and is truly trying to help me find the right medication. She's easy to talk to and asks the right questions.
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Posted 5 days ago
N/A, I have nothing to say
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Posted 1 week ago
I have trouble with the app. It takes a while before I can request a review and if I click on different things like medication, it won’t let me click the back button. I have to close the app out completely and start over. I think there needs to be some improvements with the app then everything would fall into place a lot better. I also wish I would have had a better selection of Psychiatrists to choose from in the beginning. I had to switch because I wasn’t happy about the first one I chose. I just think the selection was really slim. I am happy with my new provider so far. Overall, app improvements and a better selection of Psychiatrist and Therapist would be very beneficial to Brightside. I am very thankful for a virtual program that accepts my insurance as it’s much more convenient for me to not have another doctor visit to have to go to. Thank you, Brightside!
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Posted 2 weeks ago
It didn't solve all of my problems but it certainly helped.
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Posted 2 weeks ago
I appreciate the 24 hour turn around on provider contact and the ease of access for psychiatric care. I do feel that providers should be more proactive with video-check ins with their clients, though. The little questionnaires only convey so much whereas the mental state is a nuanced thing to explain to someone.
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Posted 2 weeks ago
Yes, everything has been fine on your end. My life is just a dumpster fire of bad luck and bad choices so it’s nothing that y’all are doing wrong. Well..besides fixing the connectivity issues. Also diagnosing someone after one meeting can be inaccurate especially basing it off of some metric of questions when that person is going through traumatizing events, ex: bipolar disorder. Which was not done by Jessica (current) but my previous therapist.
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Posted 2 weeks ago
My doctor takes time to understand my symptoms. She listens to my concerns and previous medicine intake.
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Posted 2 weeks ago
Learning a lot about mindfulness I like it
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Posted 2 weeks ago
I’m still being billed although I cancelled my subscription a while back and on the app it says I’m still active until the 18th. I was billed on the 10th for 95 dollars. I wish I can continue but I cannot afford this amount at this time. I need a refund asap please since I’m over my credit limit
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Posted 2 weeks ago
Its hard to do following up appointments
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Posted 3 weeks ago
I think Brightside is great! The only issue I’m having with the app is that when I click on the app, I am immediately take to “therapy. Book for your first session”. And it will not let me go back or go to any other page or feature. The only way I’m able to use the app is if I click what I need (the message tab for example) super super fast after opening the app, before I’m taken to the therapy book your first session screen. That’s annoying. But aside from that, Brightside has really helped me.
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Posted 3 weeks ago
My counselor, Colette Sanner, is amazing.
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Posted 3 weeks ago
Brightside has helped me manage my anxiety and insomnia. I can track my progress and I feel confident that I can soon move forward since things have been so successful.
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Posted 3 weeks ago
Dr. Goldstein hasn’t answered my questions in a timely manner
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Posted 1 month ago
Easily accessible and great communication
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Posted 1 month ago
Great connections to physiologist and therapy
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Posted 1 month ago
Good resource for zoom virtual care.
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Posted 1 month ago
My provider Ashley Staten is doing an amazing job!
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Posted 1 month ago
Med management has been great.
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Posted 1 month ago
I am very pleased with Brightside and my consultant.
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Posted 1 month ago
Brightside Health is rated 4.4 based on 3,737 reviews