“I'm overall very happy with the psychiatrist and the therapist. My issue is that the lessons will not unlock and I've told my therapist several times and she says it's not on her end but the website says the therapist will unlock the lessons. I've also reached out to tech support. No one has gotten back to me. The other issue I have had is that when trying to schedule appointments the system would only go out for about 2 weeks for scheduling and I need to make appointments a month out so that's been frustrating. My psychiatrist finally just made the appointment for me on her end. One other issue is that my psychiatrist was supposed to increase one of my bipolar medications and instead she sent a prescription for even lower mg's than what I was already taking. I went ahead and paid for it and took it home because I do not want to run out but I'm still waiting to see how she is going to resolve this. Over all I'm very happy with the televisits and the services but I hope these issues get resolved because I truly enjoy the lessons and the educational videos and without those I do not feel like I am getting all that I am paying for.”
“Brightside is very helpful for someone who has a tight 8-4:30 schedule, like everyone on here as well, but is zoom only- that makes it TEN times easier to work around. It’s been so helpful, and the providers and therapists have been so wonderful. I highly recommend!”
“Greetings, Thank you for the Help this place has helped!
Last year was very hard! Actually 7 years moving to Missouri is and was one of the worst decisions I have ever agreed too!
Your team now that has helped me…
My counselor, I guess that what is what you call her is really good! She listens his great advice and that’s exactly what I need!! but some of your questions needs to have a box called other! So we can fill in the spaces needed for our own personal problems!! not everybody fits in a box!!
I want to thank you 🙏 for helping me through a very dark time”
“The care I have received is top notch. The practitioners listen to me and prescribe meds with appropriate dosages. This is the best care I have ever received.”
“I’ve been happy with the convenience of Brightside and the fact that my insurance is compatible. I had problems changing therapists but I believe that was user error (and I accidentally changed medication providers instead). My one complaint is that they can’t prescribe stimulants, so I’m seeking outside treatment for ADHD assessment.”
“Very helpful. Getting some relief, but we are still gathering information about most effective dosage of Wellbutrin. After several weeks of progress at the same initial dosage, my sense this week is a consultation about some increased dosage would be useful.”
“Brightside is great to work around my day and work schedule. My therapist is amazing and my psychiatrist is pretty great as well. We are finding the right med combo to combat my diagnosis and it seems to be heading in the right direction. It's been life changing.”
