“Not working for me. The blanket one size fits all approach to anxiety and depression is not relatable to me. Doing an exercise, reviewing the exercise and then explaining the next exercise is not the therapy I need.”
“Unable to schedule appointments for future dates. My therapist only spends about three minutes with me during our appointment. I don’t even know if she has the list of medications that I take. She told me to put them in her file and I told her I didn’t know how to do that. She didn’t respond. I may need to be matched with a different therapist. Is that possible?”
“Medications did not work well, two trips to the ER, every coversation results in a new visit with a new co-pay and hundreds of dollars later you’re worse than when you started.”
“Not happy about missing a appointment due to my WiFi acting up and being charged for a appointment with my therapist it is keeping me from wanting to risk making anymore appointments with the dr”
“I really enjoyed my therapist, but I haven’t been able to book with her since I’ve met with her the first time because your app is broken, and it keeps taking me to a white screen- I reached out to you guys and he charged me anyway I haven’t had any appointment appointments”
“I’m having a difficult time finding a therapist I connect with, and wish there was a way to select one vs being assigned one. Otherwise the technology of Brightside works great”
“I do not feel like I had the right care and adequate help from both the physician and the therapist I found on here. Waste of time and money. The physician listened to me, but didnt try annd dig deeper when I expressed that my adhd is a big factor in how I am feeling as my perimenopause is present now. I refuse take what she prescribed me with Zoloft. I told her that I felt I needed adhd medicine to help me. She chose to not go down this path at all, even when I told her I had been evaluated before by a psychiatrist that showed ADHD. The therapist, Sloan (Tiffany) Carlson, was at home with barking dogs and a plumber in her home that took away from her full attention to our conversation. She was distracted and didn’t provide a calm and quiet space for speaking with me. I would like a refund for the therapist sessions.”
“It’s way too expensive with health insurance. The VA late fees are not reasonable. I haven’t been happy with the amount of withdrawals from my account. I appreciate the help before but I do not like this company and it doesn’t fit my veteran needs besides the medication that was provided to me.”
