“I only used Brightside because of my busy schedule and now I wish I had made the time and had gone through my provider. Not worth the amount charged for the appointment. I felt like my appointment was rushed and was not asked additional questions outside of the survey results that were submitted prior. The check ins are good but they were straight from the app and not the Provider.”
“Not working for me. The blanket one size fits all approach to anxiety and depression is not relatable to me. Doing an exercise, reviewing the exercise and then explaining the next exercise is not the therapy I need.”
“Unable to schedule appointments for future dates. My therapist only spends about three minutes with me during our appointment. I don’t even know if she has the list of medications that I take. She told me to put them in her file and I told her I didn’t know how to do that. She didn’t respond. I may need to be matched with a different therapist. Is that possible?”
“Medications did not work well, two trips to the ER, every coversation results in a new visit with a new co-pay and hundreds of dollars later you’re worse than when you started.”
“Not happy about missing a appointment due to my WiFi acting up and being charged for a appointment with my therapist it is keeping me from wanting to risk making anymore appointments with the dr”
“I really enjoyed my therapist, but I haven’t been able to book with her since I’ve met with her the first time because your app is broken, and it keeps taking me to a white screen- I reached out to you guys and he charged me anyway I haven’t had any appointment appointments”
