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Brightside Health Reviews

4.4 Rating 5,196 Reviews
84 %
of reviewers recommend Brightside Health
Read Brightside Health Reviews

About Brightside Health:

Lasting, life-changing mental health care tailored to your needs

Brightside Health offers a more personal mental health care experience with therapy, medication, and 1:1 support at every step.

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Brightside Health 5 star review on 8th November 2024
Anonymous
Brightside Health 5 star review on 6th April 2024
Sprout M
Brightside Health 5 star review on 11th March 2024
Brandy S
Brightside Health 5 star review on 3rd January 2024
Michael R
Brightside Health 5 star review on 11th December 2023
Donald L
Brightside Health 5 star review on 17th August 2023
Alyssa M
Brightside Health 5 star review on 5th June 2022
Cheray B
3
Anonymous
Anonymous  // 01/01/2019
It’s extremely hard to get ahold of my psychiatrist. I have been needing to get the paperwork for an accommodation I needed from work but I still haven’t heard anything back from her in a month.
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Posted 1 year ago
Well, I have had two appointments and one of them was cancelled. This is why I left Better help. I got the feeling that as a telehelp patient isn’t as important as an in person patient.
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Posted 1 year ago
There are little to no therapist options for me and appointment availability is extremely scarce.
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Posted 1 year ago
It’s too hard to get ahold of therapists in real time
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Posted 1 year ago
I have had a fine time with the medication side of Brightside, but the therapist side is actually extremely frustrating. The therapists see so many clients and/or have extremely limited availability. If you want to see a therapist on a weekly basis, forget it. I can't imagine what it would be like if you were feeling particularly overwhelmed and in need of support. What makes matters worse is you get constant texts and emails telling you you need to see your therapist despite there being no appointments available with them.
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Posted 1 year ago
Psychiatric nurse takes an authoritative tone yet displays ignorance, is dismissive of contraindications, and cites her own limited anecdotal patient history as justification to ignore research papers. My father is a psychiatrist. I’ve seen a few in my lifetime. This person is taking a one size fits all approach and is not well informed nor is she a good listener.
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Posted 1 year ago
I like Brightside. I need it.
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Posted 1 year ago
I have received the help I needed but the connection to provider is lacking and with the UI it is not clear how to connect with provider. It is lacking a personal element to feel cared for.
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Posted 1 year ago
My provider barely texts me back when I need help. My medication is making my depression and anxiety worse
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Posted 1 year ago
App always crashes and I have trouble booking appointments.
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Posted 1 year ago
I have emailed at least once asking for assistance on lesson 4. I have not received any answer and have waited over a week. 🤔
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Posted 1 year ago
I have yet to hear back from Brightside about changing my therapist. Very upset and frustrated.
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Posted 1 year ago
I requested that my clonidine be refilled & obviously I’m being ignored!
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Posted 1 year ago
2/5 Therapists and psychiatrists change too frequently and the help I received regarding change-of-payment was nonexistent
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Posted 1 year ago
I feel as though my psychiatrist became rather unconcerned about me as a patient after our first session. I can't say I find that satisfying at all.
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Posted 1 year ago
Very expensive
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Posted 1 year ago
It's very expensive for the support needed.
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Posted 2 years ago
It’s not very personal or customizable. Provider is rude.
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Posted 2 years ago
I'm having a hard time connecting with my psychiatrist to get as needed anxiety medication. I've been waiting for a response for 5 days and she does not respond. I spoke with her about a new medication and she told me to message her back and see if my doctor allows it. I messaged her back not even 2 hour later. She viewed my message but hasn't responded in 5 days.
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Posted 2 years ago
Why is it so difficult to change therapists?
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Posted 2 years ago
Brightside Health is rated 4.4 based on 5,196 reviews