“Unable to schedule appointments for future dates. My therapist only spends about three minutes with me during our appointment. I don’t even know if she has the list of medications that I take. She told me to put them in her file and I told her I didn’t know how to do that. She didn’t respond. I may need to be matched with a different therapist. Is that possible?”
“Medications did not work well, two trips to the ER, every coversation results in a new visit with a new co-pay and hundreds of dollars later you’re worse than when you started.”
“Not happy about missing a appointment due to my WiFi acting up and being charged for a appointment with my therapist it is keeping me from wanting to risk making anymore appointments with the dr”
“I really enjoyed my therapist, but I haven’t been able to book with her since I’ve met with her the first time because your app is broken, and it keeps taking me to a white screen- I reached out to you guys and he charged me anyway I haven’t had any appointment appointments”
“I’m having a difficult time finding a therapist I connect with, and wish there was a way to select one vs being assigned one. Otherwise the technology of Brightside works great”
“I do not feel like I had the right care and adequate help from both the physician and the therapist I found on here. Waste of time and money. The physician listened to me, but didnt try annd dig deeper when I expressed that my adhd is a big factor in how I am feeling as my perimenopause is present now. I refuse take what she prescribed me with Zoloft. I told her that I felt I needed adhd medicine to help me. She chose to not go down this path at all, even when I told her I had been evaluated before by a psychiatrist that showed ADHD. The therapist, Sloan (Tiffany) Carlson, was at home with barking dogs and a plumber in her home that took away from her full attention to our conversation. She was distracted and didn’t provide a calm and quiet space for speaking with me. I would like a refund for the therapist sessions.”
“It’s way too expensive with health insurance. The VA late fees are not reasonable. I haven’t been happy with the amount of withdrawals from my account. I appreciate the help before but I do not like this company and it doesn’t fit my veteran needs besides the medication that was provided to me.”
“It was good but then my appointment was just canceled and I received a message that said I wanted a new provider. If my current provider is no longer employed, please let me know. Otherwise I did not make any request. I am in need of a prescription refill, too and the pharmacy has not heard back.”
