“The service is good and helpful overall. The providers I have seen have been all very good to excellent. But it seems that Brightside is designed mainly for people with chronic, daily struggles such as severe depression or other major issues. I have only mild anxiety and perhaps a slight touch of depression and am on venlafaxine - which I consider to be a "maintenance drug" no different than what one would take for high cholesterol or blood pressure. I don't think about those conditions daily and don't want to think about my mild anxiety daily either - or weekly or monthly for that matter. My mental health does not change daily, weekly or monthly either. If for some reason it does change, I know where to get help and glad Brightside is there. So a weekly check-in reminder is ridiculous for me and I'd like that to stop. Thankfully I seem to now be on a 3-month reminder for appointments which is fine. Any communication more frequent than that is just unnecessary badgering for me.”
“I appreciate the check-ins with me. I didn’t know there was mental health care like this, but it is very helpful to know I do not have to wait much at all if I need to check-in with my prescriber.
I would highly recommend this service (company) to other people.”
“I had a big issue getting a refill and even ran out of meds for a few days which made my mental health go for a spiral. I now have issues with billing.”
“The app is a little jumpy. It skips from page to page. A lot of back traking.
I skeptically came to Brightside when my brick and mortar psych retired. REBECCA FOWLKES, NP does a great job. She's on time, knowledgeable, and articulate.”
“Brightside has been wonderful! My psychiatrist and therapist have been very helpful and understanding! I enjoy going to therapy where before I did not.”
“I am so glad I have found Brightside. The combination of therapy and medication management has been so very helpful. The therapists are wonderful, and the virtual therapy works great for my busy schedule. I feel like I'm getting control back of my life!”
“Very convinient treatment from the comfort of my home. My therapist Natalia Kuzmina is exvellent. As a matter of fact she already discharged me because I'm doing great now.”
“I love it. The fact that I did not have to leave my home made getting help so much easier. When I was lacking energy and very anxious being able to get treatment right away was SO helpful. Dr. Diemer is absolutely wonderful, she knows her stuff and was able to really find a treatment plan that worked for me! She was so non judgemental and made me feel so comfortable.”
