“I love the convenience of using Brightside and that therapy and psychiatry are available within the same app so all of my mental health needs are all in one place. I do not like the lack of standing appointments and the inability to make multiple appointments at a time. Every week I find myself searching for available appointments with my therapist and sometimes have to wait weeks to get an appointment with her even when scheduling immediately after our session is finished. You should be able to make either a standing appointment or at least book appointments for a few weeks at a time if you wish, in addition to the option to schedule as you go!”
“I have been very impressed with the quality and efficiency of the care I have been able to receive through BRIGHTSIDE thus far, though I have found the scheduling software fairly difficult to navigate”
“Brightside has been good. I’ve only had two sessions with Sandra Young and I really feel like she listens and wants the best for me. I do believe I should look into more services Brightside can provide due to my own personal situations and goals I’d like to meet. I am very satisfied with Sandra and the services I have been provided though.”
“My provider has been awesome. I feel like she listens to me and is truly trying to help me find the right medication. She's easy to talk to and asks the right questions.”
“I have received mental health care elsewhere prior to Brightside. I'm just disappointed I didn't "know" about them before now. My mental health team is AMAZING. They didn't make me feel like a basket case or crazy. They have provided me the tools and resources I needed (meds & therapy) to help me live. I highly recommend. Don't wait, start now!”
“It’s nothing too serious it’s just every time I remember something from my past get all sad about it like my dad, or a girl I used to like that got away just, it brings up all bad memories and I’m not take care of it. Problem is all these issues happen all time ago and I don’t know how to get over them. I don’t wanna talk to my dad because I hate him. And the girl I used to like I want to feel but I know it shouldn’t. It’s complicated between like different beliefs but it’s just hard to explain. That’s all I say it’s not too serious.”
“I am so stressed with work and life and paying bills that I have many passing thoughts of just being dead so I can escape the stress. I’m not suicidal per se but it’s the only thing I can think of that would make everything go away. My anxiety is the worst. So bad that I throw up every morning almost.”
“The therapist and psychiatrist I am working with are very patient and understanding. They work with me and my unique issues. I really appreciate how both of them make me feel comfortable. The never rush me and even reach out to make sure I'm doing okay. I've never had that level of care before.”
“Made three appointments with two different therapists. The first didn't show up, twice, and the second had technical issues on our first visit and I didn't want to try again. Medication service and related communications have been ok.”
