“I don’t think that the therapy is helping me. The check almost always comes when nothing of note has happened or I am having physical ailments that are effecting my mood.
I also have not received a bill which is making me nervous”
“I feel like Brightside is a good team, i was unfortunately didnt connect to the therapist. Which made me lose interest and care in using. But with ongoing struggles in my life, I plan on trying to give it another go with a new team through Brightside. My hope is to find a team that works well for me and to actually make some progress.”
“Brightside has not been adequately responsive to my request for a change of Therapists. The online form for changing Therapists doesn't have pertinent questions for me to answer re: my request, and doesn't have an 'open answer' field for me to give specific things that I am searching for in a new Therapist so that Brightside can better match me up with a Therapist that meets my needs better. This oversight in the online request for a change of Therapists is a huge miss on your part.”
“It has been absolutely wonderful to have a psychiatrist readily available, and a therapist readily available not only during our sessions but sharing life events throughout the week together through the messaging on the app. My only complaint is there are way too many notifications from Brightside to remind you such as emails and text many times when I’ve already had the appointments made.”
“Everything so far has been great I like that i can do therapy from home. I would say 5 starts but the app can be a little finicky at times and I wish I could communicate between sessions a little smoother and quicker response time.”
“The care team is compassionate, and it was so easy to get started. Having these services covered by insurance makes it all affordable. Can’t recommend it enough.”
“its helping ish like I was diagnosed for bipolar 2 but I know I also have adhd and the doctor doesn't seem to want to treat me for that so I still trying to work with them and see what happens but many aspects have improved. but I cant focus and stay on track is my biggest concern now”
“I am very very satisfied with the care that I'm receiving from
Brightside. My provider is very knowledgeable and cares about my overall health. You also have a very "user friendly" site. 5 Star rating.”
“I rate a ’5’. Brightside has been good to me from day one. Welcomed me & always kind to me. Easy to make appts & ive never had a Bill or payment problem. The care from Pyschiatrist & Psychologist were awesome. Good real like ideas . Highly recommend!”
“My experience with Brightside has been great. My counselor was the very best. I now have a psychiatrist who prescribed a new antidepressant. I was suicidal when I contacted Brightside & I am feeling much better & more positive about my life.”
