Brightside Health Reviews

4.4 Rating 3,835 Reviews
85 %
of reviewers recommend Brightside Health
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About Brightside Health:

Lasting, life-changing mental health care tailored to your needs

Brightside Health offers a more personal mental health care experience with therapy, medication, and 1:1 support at every step.

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Brightside Health 5 star review on 6th April 2024
Sprout M
Brightside Health 5 star review on 11th March 2024
Brandy S
Brightside Health 5 star review on 3rd January 2024
Michael R
Brightside Health 5 star review on 11th December 2023
Donald L
Brightside Health 5 star review on 17th August 2023
Alyssa M
Brightside Health 5 star review on 5th June 2022
Cheray B
Brightside Health 5 star review on 6th April 2022
Elizabeth C
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Anonymous
Anonymous  // 01/01/2019
5 out of 5 stars I'm absolutely thrilled with the exceptional customer service provided by Wally Garcia. Their swift response times, comprehensive information, and remarkable efficiency truly set them apart. Every interaction was handled with the utmost professionalism and quickness. I couldn't be more impressed with our brief interactions. Keep up the fantastic work!
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Posted 3 days ago
It’s fine but I don’t like how the pricing is not easy to determine. I have no idea how much Brightside is costing me. I can’t believe it takes this long to find out how much insurance is covering and then to bill me. I am afraid to schedule another appointment with my provider because I don’t know how much that will cost.
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Posted 4 days ago
Finding and working with brightside has been an amazing process and super easy to get the help I need. I also really enjoy my psychiatrist who takes the time to listen to me and find the right medication. It's very convenient to be able to do virtual appointments as well and I was suprised at how quick I was able to get help!
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Posted 4 days ago
Billing issues detect from an otherwise good experience
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Posted 5 days ago
Would definitely recommend Brightside. I feel very blessed to have access to an app like this that connects me with professionals who can help me live the life I want. The reminders are great. Once I figured out how the process works to get started, it all went well.
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Posted 5 days ago
Very pleased with my Dr’s
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Posted 5 days ago
I am very happy with the 2 people that I am working with. They truly have my best interest at heart. They are never in a rush and they are there regardless of how long it may take. I am grateful for that.
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Posted 6 days ago
Everything is okay. I just don’t feel like I’m clicking with my therapist. Is there a way to get a different therapist?
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Posted 6 days ago
The people I work with are very helpful. However, I have a billing issue and can't find a phone number for my insurance to call you and discuss.
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Posted 6 days ago
Really helpful and easy to use
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Posted 1 week ago
My doctor has been really caring and nice and they always check in
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Posted 1 week ago
Brightside has been an effective and efficient tool! I find it easy to navigate and the time in which you are able to be seen is second to none .
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Posted 1 week ago
I really really LIKE Brightside. It is a relief to sh e one part of my life organized. I also really like how you have to check in , that has helped me. I really wish everyone would discover therapy. Majority of people just need to be reminded how to think. Thank you Brightside for being great to me
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Posted 1 week ago
5 out of 5. My depression has improved quite a bit over the course of a month. Thanks to immediate access to medication and weekly appointments with a therapist.
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Posted 1 week ago
My therapist and psychiatrist are so nice and helpful. I really like the lessons because it is easy to understand while not being too simple.
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Posted 1 week ago
Working well very intuitive staff thank you
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Posted 1 week ago
I’ve always struggled with my depression and anxiety and have seen countless therapists and taken all the different meds. I really struggle with self isolation when I get bad into my depression. I was so happy when I found Brightside and have been able to work with a therapist on a more flexible schedule and see a psychiatrist to help with medication as well.
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Posted 1 week ago
I’ll be honest, I got discouraged and turned off when I had a medical emergency and had to cancel an appointment. They still charged me $70 even tho I let my therapist know an hour in advance (asap as it was a medical emergency). I got the refund about a week later but that made me feel so small and uncomfortable. I want to be a patient first, not a customer first.
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Posted 1 week ago
Best mental health help I’ve received ever.
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Posted 1 week ago
It’s very easy to make an appointment and track my progress. My therapist is amazing and super nice! It’s also very convenient that you can message them at any time. Very affordable when you have the right insurance
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Posted 1 week ago
Brightside Health is rated 4.4 based on 3,835 reviews