Messaging is cumbersome without an app. Sending notifications via email causes delay and requires signing in every time I get an email notification. The first psychiatrist I was assigned was only available between 7:30-9am and I could only see about two available days in the coming month. She also made a mistake with the dosage of my Prozac and that caused me additional distress when i was taking 20mg instead of 40mg for 2 months. I’m so glad I asked about increasing my medication again or I may have not known for longer. I also found it difficult to align my schedule with the therapist I was assigned. I have since been transferred to someone new who is full time so hopefully that problem is a thing of the past. I have not been getting the treatment I’m paying for because of schedule unavailability. It’s frustrating.