I am satisfied with the service of my provider. However the system prompts me to schedule appointments when one isn't needed. For instance my provider adjusted my dose and said we should meet again in 5-6 weeks once the new dosage takes effect. About a week after I did my usual check in questionnaire without any major changes compared to weeks prior and it told me to schedule an appointment. Texting and emailing me saying I need to schedule. I had to message my provider to remove the request on her end so I could stop getting alerts. A minor thing. Overall I'm very pleased with everything