The app doesn't work. I've called customer support multiple times, and tried dozens of times to re-set it, re-download it, make new passwords, etc. Some parts of the desktop web browser don't work either- only blank screens. Even this review questionaire doesn't work- it doesn't allow me to click on which star rating I choose. I've been locked out of my account for weeks at a time. The check ins with the provider are a bit wonky - it asks me what side effects I'm experiencing, even if I haven't been prescribed any meds and doesn't give an option to select "no negative side effects." Among many other poorly designed questions and UI flaws. The idea of the service is great, but the implementation has been underwhelming.