Overall I'm hopeful about this platform but it's been a struggle to get the app/site to work properly and it's impacting my care. There are many issues with the lessons and the observations you're supposed to provide, making it hard to get the full benefit. The app/site just doesn't work properly so I often can't complete the lessons before meeting with my therapist and by the time I can complete them we need to move on to other topics or way too much time has gone by. I also don't understand the decision to just allow booking one appointment at a time. This makes it very hard to plan and schedule, as often by the time I'll allowed to book my next appointment, my therapist has very few sessions available. This has meant I'd needed to go weeks between sessions, rather than meeting weekly. Lastly, the reminders for appointments are too frequent. Getting multiple emails, texts, push notifications leading up to every appointment is a bit much.