While I think organizations like Brightside can helpful, I wouldn't recommend them to people with other options through health insurance. In my experience, the mental health team has either been very slow or responded with too little information, which was sometimes confusing to me as a patient, who was concerned with the mixture of medications I was prescribed. In the end, I just told my provider what medication I wanted to take, which I had taken in the past and had to move things forward for myself. It didn't seem like I was receive guidance and support from a professional. Just a few things to keep in mind for the leaders at the Brightside and potential patients.