Speeds – Great – 940 Mbps Down and Up
Installation by CityFibre – No issues
Supplied router – Standard Eero 6 – OK as a standalone router, but if Mesh is required, it is only rated for up to 500 Mbps
We need a Mesh system due to Wi-Fi dead-zones in our property, where we have various Smart Plugs/Devices that are inaccessible.
Not including the Eero 6, we tried 5 different mesh systems, and only 1 works on the Brillband service.
We had a lot of back and forth via email with customer service trying to get one to work, eventually leading to a call from their technical team.
They blamed the third party hardware, something about issues when the DNS is all the same digits (like a certain well known search engines 8.8.8.8 which they use).
They were adamant that the standard Eero 6 is fine for a Gigabit service when used as a router, but do acknowledge that as the Eero 6 does not support Ethernet back-haul during mesh use, it will affect the Wi-Fi speeds and be only suitable for up to 500 Mbps.
As we were within the cooling-off period, we were going to cancel, but once we found a system that works for us, we changed our mind, and will stay.
2 years ago
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