After living through disruption with road works for months, and erratic service from our previous broadband supplier, we signed up with CityFibre, to be emailed as soon as the new full fibre broadband became available at out postcode.
As soon as we got the email, we had a look at the five different broadband providers, and decided to go with Brillband for a number of reasons : they are local, have had good reviews in the major Scottish newspapers, offer an innovative service without unnecessary add-ons like television and landline telephone, and are focussed on a single 900Mbps package at £35.00 a month. We are not interested in slower packages, so this is ideal.
The CityFibre installation team came two weeks after we placed the order, and were very efficient, made no mess, and had us up and running running very quickly. We were impressed with the faster download speeds very quickly, and upload speeds have increased by a factor of ten.
As can be expected, with wireless broadband there can be areas of the house far from the router where speeds get a bit slower. I contacted Brillband Support for advice about this as my study and desktop computer are in the only area of slower reception - though still faster than my previous broadband.
They gave me good advice, so I bought an additional eero 6 from Amazon and installed this next to my computer, and have a direct ethernet connection between the two.
It only needed plugging in and a simple setup using the eero app, and we are now getting a very fast speed everywhere. This is of course what the eero mesh system is designed to do.
To sum up, everything is running well, we are getting much faster response from all our devices, and paying less every month, after our previous supplier raised their prices again.
We are very pleased with the Brillband service, and have recommended them to family members, one of whom has already signed up.