Nice, but I didn’t receive my free earrings.
Dear McKenzie,

Thank you for your recent purchase with us. We are more than happy to hear that you love your items purchased. Unfortunately to know that you did not received the free earrings is so unexpected so we understand your frustration and we will do our best to assist you with this.

On behalf of Brilliant Co, I apologise for you to have to experience this issue. As the best resolution to this, we have shipped out your free earrings today and will send you an email of the tracking details.

Once again, we appreciate your time and effort in sharing your experience with us.

We would appreciate if you could leave us a positive review and share your experience with us when received the item.

BCo Team
Brilliant Co is rated 4.48 based on 130 reviews

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Alice, Customer Support

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