The product is great, however, 2 planks were obviously from a different batch. This wasn't a problem as we had luckily over ordered, therefore, it was unnecessary to use these. I am particularly happy with the actual colour and product. However, delivery has not been as I would have expected from a company such as yours. The first (and what should have been the only) delivery was on time and I thought complete until we commenced the job. Turned out that 7 bullnose planks were not included. After contacting Brites I was led to believe the missing planks would be delivered 1 week later. However, only 5 turned up. This was unsatisfactory as we were waiting on 7 to finish the job. As I write this, the job is concluding today and we are still short 2 planks. When they finally arrive the builder will have to return (a 1 hour trip) to satisfactorily complete the job. I am sure this is not the kind of feedback you want about your business.