Brite Decking Reviews

Name: Brite Decking
Address: D3/101 Rookwood Road, Yagoona, New South Wales
Rating: 4.13

4.1 Rating 262 Reviews

78 %

of reviewers recommend Brite Decking

Company Reviews

Metrics

4.1

Based on 262 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Brite Decking 5 star review on 29th August 2024

Marica 0423433218 Calleja

Brite Decking 5 star review on 26th August 2024

Anonymous

Brite Decking 5 star review on 8th May 2024

Brite Decking 5 star review on 14th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was easy with Brite Decking and look great. Very happy with both product and service.”

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Posted 5 days ago

“Very happy”

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Posted 1 week ago

“Great service to get our Marbau decking delivered. We also used the decking for an outdoor bench, the deck and chair both look amazing.”

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Posted 1 week ago

“I purchased a combination of 210mm Graphite and 140mm Silver Ash boards from the Brite Decking NextGen range. I selected these boards as they are BAL029 rated. The graphite boards were used as borders and breakers around the silver ash. The boards had to be held for some time before shipping awaiting progress our a new build house. This was much appreciated. The deck has now been completed and looks great!”

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Posted 3 weeks ago

“so far been great to work for with and also the product has been great to work with and met expectation”

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Posted 3 weeks ago

“Nanid was amazing. . Constant communication from beginning to end. Very professional. Decking is good value for money…,however .. does seem to scratch easily.”

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Posted 4 weeks ago

“We looked at replacing our timber deck. Asked for a sample of Brite options and picked one. We then submitted our deck dimensions along with our thoughts on design. We were very pleased when the reply came up with an even more efficient and attractive idea. Delivery was great (helpful too) and installation was simple. Looks great - very happy 😄”

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Posted 1 month ago

“Very good product, easy to lay, looks amazing when down. Highly recommend”

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Posted 1 month ago

“Just spent $15 000 on decking , great product, I'm happy with that part. But after $15000 I thought at least I would have got a hat or shirt or stubble cooler. Not too personal with the customer service...just sales only really. No photos yet , still building but lots of emails regarding when I was ready for payment. Mum....”

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Posted 1 month ago

“very good”

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Posted 1 month ago

“Great support from the team answering any questions I had and working to my timetable.”

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Posted 1 month ago

“Was very impressed with the product and price, easy to install and looks great”

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Posted 1 month ago

Hi Mark, Thank you for taking the time to leave such a great 5-star review. We hope you enjoy your boards! Cheers, The Brite Decking Team

Posted 1 month ago

“Great service from Justin and the deck looks amazing.”

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Posted 2 months ago

“Happy to use Brite decking few times with Justin and always organise and friendly. Will be keep touch in the next projects. Alphaplusbuild Bob”

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Posted 2 months ago

“The titanium boards were great. MY builder build the decking wonderfully well. The only problem was too many boards were delivered based on my accurate dimensions of the decking resulting in an oversupply of 15 Willow Oak boards and 4 fascia boards which Brite said they would not take them back even though Luigio said she would try to help but so far nothing has happened. Plus 3 boards were defective though we used some of the board that was ok. So all in all I am very disappointed in Brite not taking back the surplus boards and defective boards for credit.”

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Posted 2 months ago

“I would not recommend Brite Decking for several reasons; I was sent screws to suit metal frame but asked for wood screws, after letting sales boss know I was told the screws were being fast post that afternoon and they weren't. After getting tradie to do find other things to do as we had no screws. I decided to change design a bit, more boards were required so decided to pick up the boards and the screws which were never sent. After picking up boards and screws I got a call from depot to tell me the boards I had picked up were not BAL 29 rated as requested so I had to return to depot and swap boards. After returning home found screws and clips to be poor quality as head kept stripping on them, the 3mm gap recommended for BAL 29 boards is impossible to achieve on anti creep clips. After ringing Lu in sales again I was told these clips weren't necessary, contrary to video. After purchasing more screws the builder did the best job he could with a difficult product to work with, taking longer to do with more cost. The builder and I agree we would never use Brite again!”

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Posted 2 months ago

“Excelant Meteria, reasonably priced.Very prompt delivery and prompt response to all queries.”

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Posted 2 months ago

“Brite decking is a superb product. We used the 210mm wide boards for a large rooftop deck. Once the hard work of the subfloor was constructed, the boards clicked together very well. We used a high quality mask and dust extractor when cutting. The only slight issues: about 5% of the boards were bowed. Check the measurements of each one as they vary by up to 15mm. But it’s a top-end product and we were very glad to support an Australian owned and operated business.”

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Posted 2 months ago

“Luv our wrap around veranda It came up lovely Thanks Brite”

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Posted 3 months ago

“Hi it's Ashleigh white here I would like someone to call me please someone that who is in a supervisor's roll that I can speak to about my time talking to a person about my project my number is 0447613174 regards Ashleigh white”

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Posted 3 months ago

Brite Decking is rated 4.1 based on 262 reviews