Login
Start Free Trial Are you a business? Click Here

Brite Decking Reviews

4.2 Rating 294 Reviews
80 %
of reviewers recommend Brite Decking
Company Reviews Metrics
4.2
Based on 294 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
Greater than 82%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read Brite Decking Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mr
Verified Buyer
“Just spent $15 000 on decking , great product, I'm happy with that part. But after $15000 I thought at least I would have got a hat or shirt or stubble cooler. Not too personal with the customer service...just sales only really. No photos yet , still building but lots of emails regarding when I was ready for payment. Mum....”
Helpful Report
Posted 11 months ago
Daqiang Wang
Verified Buyer
“very good”
Helpful Report
Posted 11 months ago
Mr
Verified Buyer
“Great support from the team answering any questions I had and working to my timetable.”
Helpful Report
Posted 11 months ago
Mark Headington
Verified Buyer
“Was very impressed with the product and price, easy to install and looks great”
Helpful Report
Posted 11 months ago
Hi Mark, Thank you for taking the time to leave such a great 5-star review. We hope you enjoy your boards! Cheers, The Brite Decking Team
Posted 11 months ago
Mr
Verified Buyer
“Great service from Justin and the deck looks amazing.”
Helpful Report
Posted 1 year ago
Mr
Verified Buyer
“Happy to use Brite decking few times with Justin and always organise and friendly. Will be keep touch in the next projects. Alphaplusbuild Bob”
Helpful Report
Posted 1 year ago
Jaro Cerny
Verified Buyer
“The titanium boards were great. MY builder build the decking wonderfully well. The only problem was too many boards were delivered based on my accurate dimensions of the decking resulting in an oversupply of 15 Willow Oak boards and 4 fascia boards which Brite said they would not take them back even though Luigio said she would try to help but so far nothing has happened. Plus 3 boards were defective though we used some of the board that was ok. So all in all I am very disappointed in Brite not taking back the surplus boards and defective boards for credit.”
Helpful Report
Posted 1 year ago
Grant Whytcross
Verified Buyer
“I would not recommend Brite Decking for several reasons; I was sent screws to suit metal frame but asked for wood screws, after letting sales boss know I was told the screws were being fast post that afternoon and they weren't. After getting tradie to do find other things to do as we had no screws. I decided to change design a bit, more boards were required so decided to pick up the boards and the screws which were never sent. After picking up boards and screws I got a call from depot to tell me the boards I had picked up were not BAL 29 rated as requested so I had to return to depot and swap boards. After returning home found screws and clips to be poor quality as head kept stripping on them, the 3mm gap recommended for BAL 29 boards is impossible to achieve on anti creep clips. After ringing Lu in sales again I was told these clips weren't necessary, contrary to video. After purchasing more screws the builder did the best job he could with a difficult product to work with, taking longer to do with more cost. The builder and I agree we would never use Brite again!”
Helpful Report
Posted 1 year ago
Mr
Verified Buyer
“Excelant Meteria, reasonably priced.Very prompt delivery and prompt response to all queries.”
Helpful Report
Posted 1 year ago
Mr
Verified Buyer
“Brite decking is a superb product. We used the 210mm wide boards for a large rooftop deck. Once the hard work of the subfloor was constructed, the boards clicked together very well. We used a high quality mask and dust extractor when cutting. The only slight issues: about 5% of the boards were bowed. Check the measurements of each one as they vary by up to 15mm. But it’s a top-end product and we were very glad to support an Australian owned and operated business.”
Helpful Report
Posted 1 year ago
Dan Maurer
Verified Buyer
“Luv our wrap around veranda It came up lovely Thanks Brite”
Helpful Report
Posted 1 year ago
Mr
Verified Buyer
“Hi it's Ashleigh white here I would like someone to call me please someone that who is in a supervisor's roll that I can speak to about my time talking to a person about my project my number is 0447613174 regards Ashleigh white”
Helpful Report
Posted 1 year ago
Erik Chistensen
Verified Buyer
“The whole team was awesome to work with. Great prices and great service. I will be a repeat customer for sure.”
Helpful Report
Posted 1 year ago
John Dawson
Verified Buyer
“what a great place to shop for decking,so helpfull great staff and excellent prices”
Helpful Report
Posted 1 year ago
Mr
Verified Buyer
“Excellent customer service from Paul at the Vic warehouse. Boards were really good quality and easy to work with.”
Brite Decking 5 star review on 8th May 2024
Helpful Report
Posted 1 year ago
Mr
Verified Buyer
“Purchase on two separate occasions and everytime something went wrong. Felt like I was dealing with the most unprofessional company. The sales manager Steve needs a lesson in how to be a professional manager. 0 care factor!! Too long to go through all the issues and delays and screwing around he cause me. Would never return or use again!”
Helpful Report
Posted 1 year ago
Graham Cravigan
Verified Buyer
“Staff were pleasant and efficient to work with. Scheduled delivery was on time and the product was great to work with. My small deck looks great. Thanks guys.”
Helpful Report
Posted 1 year ago
Mr
Verified Buyer
“We dealt with Taj, and he was very helpful. He helped with pricing and when we decided to use Brite decking we were able to order and have the decking delivered the next day. The decking is now complete and it looks amazing. I have had so many compliments.”
Helpful Report
Posted 1 year ago
Mr
Verified Buyer
“The boards were easy to fix, fixings were generous with plenty left after the job. Caution though, Joists crack if you don't pre-drill before putting in a screw.”
Helpful Report
Posted 1 year ago
Mr
Verified Buyer
“The Brite Decking QLD Sales Team have been quick to respond, lovely to deal with and more than helpful with extra information and tips on building our deck. The product looks amazing now that our deck is built and we are very happy with the end result. The boards feel just like wood under foot and it's a huge plus to know that our hard work won't deteriorate over time.”
Helpful Report
Posted 1 year ago
Brite Decking is rated 4.2 based on 294 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request