Ordered [Order #21619] (December 26, 2023) but not delivered until 16 January. See details below. Emailed company twice, once through web site contact page and once direct by email. No response. Called telephone number again no answer. Ordered before and delighted but will not be ordering again. When item delivered one item said to be out of stock. Awaiting refund to CC. May be a one off but companies need to talk to its customers. Tuesday 16 January 2024 13:45 Delivered by Downham Market DO 10:14 Due to be delivered today by Downham Market DO 02:45 Item Received Peterborough MC Monday 15 January 2024 17:32 Item Received Warrington MC Wednesday 03 January 2024 20:12 Sender has despatched item