British Gas has lied to me, I’ve got homecare cover which is useless. I booked a safety inspection for my boiler in September for November as my family’s safety is my main priority, in October they sent me 2 separate txt messages bribing me with £65 if I cancelled and rescheduled in May 2021. Now my safety check is way overdue I’m talking over 12 months so I declined, then last night I received a voicemail telling me appointment had been cancelled anyway ? So they had NO intention of coming out to my property way back in October when they sent me the txt messages. They have really let me down and I have now cancelled my policy as it’s worthless, local gas service engineers are booked up so my boiler safety check will have to wait longer now putting my family at risk. AVOID this company as they will gladly take your premium each month but will have NO intention of fulfilling the agreement. Best to use a local company