Only dealt with them after purchasing a home that had their meters. Ridiculously long wait times 1hour+. Calls often dropped. No call back. Departments not informed enough to answer questions. App doesn’t work as it should. Have spent days yes days not hours on the ‘phone trying to get simple things done. Anonymous people with no accountability. I can’t wait to be rid of them. They are a disgrace.
4 years ago
British Gas has a
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