Absolutely terrible customer service. Was a Robin Hood Energy customer and British Gas messed up and failed to communicate anything about the transfer. BG still trying to take money out of my account with no bill, takes multiple attempts to try to get through to a call centre (the line often just cuts out when you're in the queue or goes to some random person's answer machine). Staff are rude and clueless. British Gas does not deserve to be trading. AVOID.
4 years ago
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