Boiler broke down on 2nd January no hot water or heating. We have Homecare with BG so phoned only to have the phone put down on us after a lengthy wait. Person on the other end was not at all interested. Also did live chat again lengthy wait only after a couple chats he disconnected. In both cases we were told the earliest attendance date would be 6th January. We are both pensioners. BG advert for Homcare just appeared on tv has a really good laugh. We will be cancelling our Homecare with them. Would not recommend them.
4 years ago
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