I'm a tenant in fairly old house, so we have had lots of problems with various appliances breaking down since moving in. Luckily our landlords have British Gas Homecare cover, and BG have been unfailingly great for the whole time. Always kind, polite and helpful on the phone, appointments are easy to make and move around, and generally within the next week. Most of the time the issue is fixed first go as well if you describe it in a bit of detail when making the appointment. Can't recommend enough.
4 years ago
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