Shocking service, pay £45 per month for home care as a landlord, boiler broke no hot water or heating offered a date of 18 days time. Arrange visit engineer didn’t show. Paying premium have a young mum and new born baby as tenant and still not even had an engineer visit as a premium customer. Can’t reach anyone via phone, joined queue at customer 57, after an hour and a half the phone rang and I was cut off - this happened numerous times. No response from email, chat, messenger. Awful, awful service. Spend your money somewhere else.
4 years ago
British Gas has a
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