I wish I could give minus stars. This company is appalling. I have a Home Care contract. I am also registered as a vulnerable customer due to numerous health problems. As I am having problems with my boiler, contacting British Gas is virtually impossible. Their app is unusable and their website also proved worthless. I eventually got through on the phone and have been promised an engineer visit. I'll believe it when it happens. Zero standards of customer care. A once reliable company that can no longer be trusted. Avoid like the plague.
4 years ago
British Gas has a
1.2
average rating
from
3,138
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