Homecare boiler cover policy is just a scam to take your money!
Had a fault with my boiler late last year. Engineer called and carried out what I can only describe as a temporary fix.
This proved correct, as the identical issue arose about 3 weeks ago. Requested a further engineer visit and got an email confirming my appointmnet slot for Tusday 23/3/21. ( about a two week wait! )
However, 3 days before engineer was due to call, BG phoned to say the engineer visit was cancelled and they would be able to re-arrange vist for sometime in June! ( several months away!!!)
Suffice to say I found this to be totally unacceptable!
I had a confirmed appointment slot and failed to see why this could not be honoured!
I have had to pay for an engineer tocall out and complete a proper repair to my boiler, which wasn't cheap. Cancelled my direct debit with this bunch of robbers and will never deal with BG again!
4 years ago
British Gas has a
1.2
average rating
from
3,138
reviews