When will you ever get your app to work properly. I had my smart meter installed and was told to wait two days before the app would be able to show my energy usage. The closest I ve got is Ooops, something went wrong, lets try again. Well two plus weeks later, it still Ooops. I tried the on app help which resulted in two hours of wasted time and effort. For some strange reason I was asked my 'date of birth' I told the 'advisor' they did not need that and they continued happily. I suggest a backroom scammer gain info on people. Why is it that British gas app never work properly until the next version and then a new problem arises. P.S. I am now wasting 30 minute so far online trying to get help. Think I will prepare an online complaint and when my term is up, move onto a supplier who cares.