Booking a service on line is very good. But booking a repair is a night mare as the dairy is six or seven weeks waiting. We had a leek in the boiler and a bucket collecting the water under the boiler. It was a hard trying to explain on line that we wanted a repair ASAP and its also bank holiday. I phoned on Tuesday and spoke with a human who was very apologetic and undstanding an engineer was at the house within a hour and the job was fixed in a couple of hours. Well done BG
3 years ago
British Gas has a
1.2
average rating
from
2,678
reviews
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