Had a problem with my boiler being a little noisy, still had hot water and heating. Signed up for repair and home care to sort noise out. Engineer came couldn’t fix noise but assured boiler was safe. I then realised I had no hot water or heating. Came the next morning and left saying noise just irritation but all working fine. Again no hot water or heating and water leaking from bottom of boiler. Two day wait for an engineer and then delayed from arranged morning visit to an afternoon one! Live chat to a condescending ’agent’ telling me not to worry....Absolutely disgusting! Not worthy of one star but had to chose to write review.