We had a service cancelled at the last minute. As the boiler was out of action asked for a breakdown vist only to be told a 3week wait. Was offered £20 to buy a heater which was upped to £50 after a while. I told them I have no hot water and cannot wait this long so was basically told to get an independent engineer to fix the problem and claim the money back from British gas. What a total and utter disgrace and excuse of a company.
4 years ago
British Gas has a
1.2
average rating
from
3,138
reviews