British Gas failed to deliver my boiler service booked over 2 months ago. They gave me a 6 hour waiting time from 12pm to 6pm, texted me 4 times to say their engineer was running late, then didn’t bother to turn up! When I phoned at 6pm all I got was a recorded message saying “Sorry we missed you”. Could I speak to anyone? No way. Hopeless company with no respect for its customers.
4 years ago
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