I would like to thank British gas not for their good service. not for repaying their customer's money they take without permission from the customer. And not for their customer services people saying you're money will be ruined to my bank account in 3 to 5 working days but don't mean it. I would like to thank British gas for starting every complaint they get with we are sorry to hear this and we are glad you brought this to our attention I don't think you are sorry otherwise people's money would be paid back into their account straight away and your complaints would not be getting worse. And please don't reply to this message as we are fed up with your company and excuses.