Never known nothing like this in my life customer service is discusting they just fob you off with “an engineer is coming in the next 3 hours” think it’s there favourite line !! (Paid to talk rubbish) you can barely understand the person on other end of phone in ten months I’ve had 4 sets (gas and electric changed every time) of meters once they go they go it’s all off and they leave me with 3 kids over 24 hours with no electricity at this current moment I’m here with no gas cos no matter how many gas they tell me to go get it don’t work A MOVE IS A MUST SUPPLIER NEEDS TO CHANGE ASAP! They just don’t care Aslong as there getting paid