Had service contract for years, never any real problems UNTIL 14th Nov 2019 service cancelled at short notice by engineer, rescheduled Jan for 21st 2020, cancelled at short notice by engineer rescheduled for 18th March 2020 cancelled again at short notice but later rang back to say service is still on, later same day cancelled again and rescheduled for 19th May, on the13th April cancelled again by message no new date given to me. I cancelled contract with BG got local engineer to service the boiler also moved Gas and Electric to a new supplier. BG contacted me to ask if they could help me in any way. an absolute joke I don't need this as OAP.