Joined as a new customer. Tried three times to get the substantial outstanding debt of a previous occupant wiped off the meter but was incorrectly told it was our debt. Live chat just kept passing me from one agent to another, each time putting me further and further back in the queue and saying that I had to be referred to a different department. Nobody actually resolved the issue after five weeks so we're going to find a new provider. Dreadful service!
3 years ago
British Gas has a
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average rating
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