Absolutely fuming at British Gas's useless customer service teams. I had 4 agents cut me off as soon as they realised my complaint was a lengthy and complicated one! I am so frustrated that I am changing energy suppliers. STAY AWAY FROM BRITISH GAS. Seriously they are an absolute joke and will have you crying from frustration at their inability to assist. The live chat put me 56 in the queue. I waited for around 30 mins a time, and then as each agent either cut me off or transferred me to another agent, I was again put to the top of the queue! Calling them will have you waiting for up to an hour if not more!