Waited 3 weeks for repair man after boiler stoped working. Engineer turned up with no spare parts. He promised to return next day but didn't show. After contacting British gas, they told me I'd have to wait another 4 weeks for another engineer. I'd been a customer of British gas homecare for 20 years. I told them to shove it and and booked an engineer off the net who attended same day. My direct debit was cancelled the same day. Diabolical customer service.
3 years ago
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