The Homecare service has gone rapidly downhill over the last 15 years. In the last 4-5 years thet have either cancelled the appointment the day before or not turned up on the day, so it was no surprise when they phoned last month the day before my service and radiator repair to cancel. After being assured as I've been cancelled once I should have no issue with the rearranged appointment. Today they rang and cancelled again. This is the most shocking useless shower I have ever come across. They are taking money for a service they can't provide. Only the age of my bolier stops me changing. I hate this company with a passion and I recommend anyone to go elsewhere if they can.