Absolutely useless Company. Need an engineer urgently as having problems getting hot water upstairs. Engineer is booked for 9 days time, which is a re booking because the first guy who turned up a few weeks ago didn't fix the problem. Problem getting worse so tried phoning today for an emergency callout, but the only option is to change next weeks appointment and make it later or keep it the same. Then tried phoning to cancel my BG contract to get shot of them, but you end up in a call queue and cant get through. This Company very good at taking your money, but doesn't know Thing 1 about delivering customer service.