What a seemingly useless organisation.
I sold house in January and twice now, having spent hours on the phone waiting and then talking to disinterested employees, they have said that "we'll sort our mistake and issue you a refund."
What happened next? Yet another red final warning letter with no mention of the credit promised.
Are the customer service agents just taught to utter platitudes and hope their customers eventually go away? Well, this one has ....
3 years ago
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