Without a shadow of a doubt the worst most backward customer service in Britain , can’t find my details in there South African call centre , but can always find where to bill me at , never ever answer emails average wait time is at least an hour , you get passed on they drop the calls and no one can sort anything out ! If you like poking needles in your eyes then join British Gas ! If you have all the time in the world to stay on hold join British Gas ! They sent me a questionnaire asking me “Would I recommend to a friend” incredible!! They are shockingly dysfunctional and held together with a elastic bands, there prices are huge! I mean they just make it up as they put you into a nervous breakdown !! Don’t go with this company ever