I have not received my warm home discount voucher again this has happened to me every year for the past 3 years and I don’t receive it till around June which is unacceptable I have rang British Gas and I’ve been told I have to wait until it comes I have asked when that will be i have been told a few months I can not wait a few months as I have children in the property and I have health conditions the cut of date is March the 31st so why do I have to wait till a few more months customer services is terrible I’m still waiting from a manager to calm me back that was two weeks ago I feel I have just been left with no help wat so ever. If a manager or someone can call me to help me with this situation I’d be happy.