Paid final bill about 2 years ago. Spent hours and days telling them with proof that payment had been made. They ignored my evidence and gave the 'debt' to an agency who came up with the usual threats. In a weak moment I paid the bill again thinking that would get rid of them. We are now on agency number 4. So 4 failures to collect, you'd think that would tell BG something, buy hey what do they care. Today I received the bill again after 2 years through their solicitor. Going to ignore it in the hope it goes to court where I can rip into them Compensation, return of monies paid and an apology.